News

Gold BenchmarQ™ award for 2009

We are pleased to announce that CMCS has been awarded a Gold BenchmarQ™ award for customer satisfaction for 2009. We were previously accredited with a Gold BenchmarQ™ in 2008 and are therefore delighted that we have continued to build on this success and been deemed to have once again consistently met our customers needs in order to receive this prestigious award.

BenchmarQ™ is a process to measure customer satisfaction, which has been exclusively developed by QMS. It enables them to gather honest and accurate feedback from our customers and report back on what we are doing well, and on any areas where we need to improve. By understanding what our customers really want, we can ensure that we are providing it better than anyone else.

We would like to take this opportunity to thank everyone who gave up their time to provide BenchmarQ™ with feedback.

For more information please take a look at the Accreditations we currently hold.